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New user registration not assigned to relevant Mautic course segment on 1st registration #9

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opened 2019-05-05 14:07:02 +12:00 by mackiwg · 7 comments
mackiwg commented 2019-05-05 14:07:02 +12:00 (Migrated from git.oeru.org)
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When registering a new user account on a course site on course.oeru.org, the new user is not assigned to the corresponding Mautic segment on the first registration. (However, if this user leaves the course site (unenroll) and enrolls again via WordPress, the user is then correctly assigned to the corresponding Mautic segment.

State after 1st login of new user:

  1. User correctly shown as "Enrolled" in the user status link on WordPress.
  2. New user correctly appears in the Mautic-sync user list in WordPress (after refresh)
  3. New user correctly created as new Mautic contact in Mautic and correctly displayed as link in the "Mautic contact" column in the Mautic-sync user list in WordPress.
  4. However contact in Mautic is not assigned to the relevant independent study segment in Mautic - even though status on WordPress is shown as "Enrolled".
When registering a new user account on a course site on course.oeru.org, the new user is not assigned to the corresponding Mautic segment on the first registration. (However, if this user leaves the course site (unenroll) and enrolls again via WordPress, the user is then correctly assigned to the corresponding Mautic segment. **State after 1st login of new user:** 1. User correctly shown as "Enrolled" in the user status link on WordPress. 2. New user correctly appears in the Mautic-sync user list in WordPress (after refresh) 3. New user correctly created as new Mautic contact in Mautic and correctly displayed as link in the "Mautic contact" column in the Mautic-sync user list in WordPress. 4. However contact in Mautic **is not assigned** to the relevant independent study segment in Mautic - even though status on WordPress is shown as "Enrolled".
mackiwg commented 2019-05-05 14:09:54 +12:00 (Migrated from git.oeru.org)
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changed the description

changed the description
dave commented 2019-05-07 17:07:40 +12:00 (Migrated from git.oeru.org)
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I think this is now fixed.

I think this is now fixed.
dave commented 2019-05-07 17:07:41 +12:00 (Migrated from git.oeru.org)
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closed

closed
dave commented 2019-05-07 17:19:05 +12:00 (Migrated from git.oeru.org)
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reopened

reopened
dave commented 2019-05-07 17:19:26 +12:00 (Migrated from git.oeru.org)
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Hmm. It may not work on production (course.oer.org)... more testing required.

Hmm. It may not work on production (course.oer.org)... more testing required.
dave commented 2019-05-08 21:32:52 +12:00 (Migrated from git.oeru.org)
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I'm now confident this has been resolved.

I'm now confident this has been resolved.
dave commented 2019-05-08 21:32:53 +12:00 (Migrated from git.oeru.org)
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closed

closed
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